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How ug888 Protects Your Account and Privacy

When you open an account with us, your personal data and payment details stay secure through encryption and strict access controls.

Data stored on secure serversDANA, OVO, GoPay and QRIS payments encryptedYour withdrawal requests verified directly
ug888 How ug888 Protects Your Account and Privacy
REACH OUR TEAM

How to Contact Us About Your Privacy

Live Chat Support Open the chat icon in your account lobby during operating hours.
Email Request Send a detailed message to our support inbox with your account username and the…
Account Settings Log in, navigate to Settings, then Privacy & Security to download your data, update…
HOW WE SAFEGUARD

Your Privacy Safeguards at ug888

We use industry-standard encryption to protect your payment information when you deposit via DANA, OVO, GoPay or QRIS. Your account password is hashed, not stored in plain text.

SSL Encryption

All transactions between your device and our servers use 256-bit encryption, the same standard banks use for online transfers.

Password Security

Your login password is hashed with salt, meaning even our team cannot see it. Two-factor authentication is available in Account Settings for extra protection.

Payment Verification

When you request a withdrawal, our team verifies the amount, your account status, and the destination payment method before releasing funds.

Cookie & Tracking

We use cookies to remember your login, language, and game preferences. Third-party tracking cookies are not enabled without your consent in privacy settings.

Data Retention

Account data is kept while your account is open. After 24 months of inactivity, older transaction records are securely archived off our main servers.

Deletion Requests

You can request account closure or data deletion through Settings > Privacy & Security, or email our support team. We confirm deletion within 14 days.

Privacy Policy Questions

When you close your account, your personal details and transaction history are archived for compliance purposes. You can request full deletion of your data by contacting our support team; we complete deletions within 14 days where local law permits.

No. Your DANA, OVO, GoPay and QRIS payment information is shared only with the payment processor necessary to complete your transaction. We never sell your data to marketing companies or third-party platforms.

Yes. Log into your account, go to Settings > Privacy & Security, and click Download My Data. You'll receive a file with all information we hold: registration details, transaction history, and account activity logs.

When you request a payout to your DANA, OVO, GoPay or QRIS account, we cross-check the account name, phone number, and payment method against your registration details. Large withdrawals may require additional verification steps.

We log your login times, game choices, and account balance changes for security and fraud detection. We do not record video or audio of your play. Your game activity is visible only to you in your account history.

Contact our support team immediately through live chat or email. We investigate unauthorized access within 24 hours, reset your password, and review recent account activity with you to secure your funds.

Yes. Where local law permits, we follow regional data protection standards and do not transfer your data outside Indonesia without consent. Your access to ug888 depends on local law; we comply with all applicable regulations in the regions we operate.